Professional Thatcham tracker installation at your home or workplace, arranged through our UK mobile fitting network. Our standard wired S7, S5 and S5 Plus packages include fitting, with location and vehicle compatibility confirmed individually.
From checkout to your digital certificate, here is what happens next — and what you need to have ready.
From checkout to monitoring: seven simple steps
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Checkout: give us your vehicle and fitting details
Choose the tracker that matches your insurer’s exact wording. Configure one vehicle at a time and enter the vehicle details, contact details and fitting postcode accurately.
You can select three preferred fitting dates. These are requests, not confirmed appointments; the date selector excludes weekends and the immediate booking window. Keep your order confirmation for reference.
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Engineer contact and appointment confirmation
The booking team coordinates the engineer appointment and confirms the fitting arrangements with you. Keep your contact details up to date and check your order messages for the agreed date, location and any preparation or delivery instructions.
If you need to speak to the engineer, change a date or check an outstanding booking, contact our team with your order details. Where the unit is sent to you, keep it ready for the engineer.
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Home or work: agree a suitable fitting location
Mobile fitting can take place at a suitable home or workplace location, subject to coverage and access. Give us the postcode and explain parking restrictions, access arrangements or permission requirements so the booking team can check the location.
Have the vehicle and keys available for the appointment. Tell us in advance about existing security equipment, modifications or any lease or warranty approval requirements.
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Installation: allow time for fitting and checks
The engineer fits the agreed system to your vehicle. Installation time varies with the vehicle and package. Ask the booking team for an estimate for your specific vehicle, including any added immobilisation.
Allow time for activation, testing and a demonstration as well as the physical installation. Avoid planning an immediate departure before the handover is complete.
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Activation: get the system checked and ready
After fitting, the tracker is activated and checked. This is called commissioning. Fitting the hardware alone is not the end of the process.
At handover, make sure you know how to access your tracking service, use any supplied driver tags or PIN, and contact support. Ask the team to explain anything you are unsure about before you leave.
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Certificate: keep your proof of installation
Your digital certificate is issued immediately once installation and commissioning are complete. Check that the vehicle details are correct and send it to your insurer if requested.
Keep it with your monitoring records. Contact our team if you need help accessing the certificate or correcting a detail. Your insurer decides whether the device and installation satisfy your policy.
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Monitoring: keep your service active
Tracker monitoring is separate from the equipment and fitting price. Our monthly monitoring is £10.99 for S7, S5 and S5 Plus. With the monthly option, the first month is paid at checkout and subsequent payments are set up separately.
Confirm your monitoring and payment arrangements at handover. Keep the required service active, follow the supplied instructions and save your monitoring support details. If you suspect theft, follow the monitoring provider’s reporting procedure and contact the police; do not attempt recovery yourself.
Before your fitting appointment
- Check the confirmed appointment, address and contact details.
- Make the vehicle, keys and agreed fitting space accessible.
- Have any delivered equipment ready, following your order instructions.
- Tell the team about existing security systems and access restrictions.
- Keep your insurer’s wording and any activation deadline to hand.
- Allow time for commissioning and the handover demonstration.
Check fitting availability for your postcode
Send us your postcode, vehicle make, model, year and chosen package. We will check coverage, compatibility and any location requirements. Appointments are confirmed individually; there is no single guaranteed lead time for every vehicle and area.
Check your postcode and vehicle with us or call 01924 682342.
Which systems can we fit?
- Wired S7: tracking and recovery support.
- S5: tracking with driver recognition.
- S5 Plus: S5 tracking with added tag-operated start protection.
- EV and hybrid S5 Plus: a dedicated package with vehicle-button PIN authorisation, subject to compatibility.
- Casper immobilisers: professional fitting for compatible vehicles, with PIN- or tag-operated options.
For a side-by-side list, compare our Thatcham-approved trackers. Tell us about existing security equipment, and check any lease or warranty approval requirements before fitting.
What does installation cost?
Professional installation is included with our standard wired S7, S5 and S5 Plus packages and our Casper packages. Check the current product price, extras and arrangements for your location before ordering.
Tracker monitoring is separate at £10.99/month. With the monthly option, the first month is paid at checkout and subsequent payments are set up separately. Standalone Casper immobilisation is not a monitored tracking subscription.
See our tracker price comparison or S7 fitted-cost breakdown.
What about the S7 battery self-fit tracker?
The S7 Battery Tracker requires no vehicle wiring. Follow its supplied fitting instructions and take a short drive so the team can check positioning and reporting remotely before the certificate is made available. Confirm that your insurer accepts that specific device and installation arrangement.
Motorhome fitting and storage
For a motorhome, provide the make, model, year, fitting postcode and insurer’s tracker wording. Tell us about existing alarms or immobilisers, battery-isolation switches and how the vehicle is stored so compatibility and the fitting arrangement can be checked.
Before long-term storage, ask how the chosen tracker is powered, what low-battery alerts it offers and what to do if the vehicle battery is disconnected. Follow the supplied instructions and keep required monitoring active. See our motorhome tracker guide.
What customers say about fitting
Selected review excerpts about the tracker products and fitting service we supply, originally posted on our sister brand’s Trustpilot profile. Both brands are under the same ownership. Each link opens the original review; these are individual experiences, not an overall rating for this website.
5 out of 5 stars
S7
“Great communication from the company at all times. Tracker fitted quickly and efficiently.”
· Review excerpt
Read Jill Smith’s original review on Trustpilot
5 out of 5 stars
Thatcham S7
“excellent service even all the questions I had answered promptly.”
· Review excerpt
Read Rhys Statham’s original review on Trustpilot
5 out of 5 stars
Mongoose S7
“Support over the phone was excellent”
· Review excerpt
Read S Millar’s original review on Trustpilot
Installation questions
How soon is the digital certificate issued?
Immediately once installation and commissioning are complete. If your insurer has set a deadline, confirm the appointment and the insurer’s cover arrangements before relying on that date.
Can you fit the tracker at my workplace?
We can arrange mobile fitting at a suitable location where available. Give us the postcode and explain any parking, access or permission requirements so the team can confirm the booking.
Can I choose a guaranteed date online?
You can give preferred dates, but the appointment is confirmed separately. Contact us if you need to meet an insurer’s deadline.
How long will fitting take?
It varies with the vehicle and package. Ask the booking team for an estimate and allow time for tests and handover as well as installation.
Can you fit several vehicles?
Yes. Each vehicle needs its own details. Contact us about multiple vehicles so we can coordinate systems, locations and appointments.
Can you move a tracker from my old car?
Ask us to check the existing hardware and new vehicle first. Removal, refitting, reactivation and updated certification may be needed; charges can apply.
How do I change a fitting date?
Contact the team promptly with your order details. The available options depend on the booking and work already arranged.
For costs and features, see our fitted prices and first-year totals and S7, S5 and S5 Plus comparison.
Does S5 monitoring cost more than S7?
Our monthly monitoring is £10.99 for S7, S5 and S5 Plus. Choosing S5 instead of S7 does not increase our monthly fee; the upfront equipment/package price changes. Monitoring is charged separately from the tracker purchase. See dated provider comparisons and total costs.
Ready to arrange your installation?
Have your vehicle details, postcode and insurer’s tracker wording ready. We can help you check the right package and fitting arrangements.